PACRAO sponsors professional development webinars on a regular basis to provide opportunities for our members to learn from each other.

Please go to our PACRAO Webinar viewing site to view past webinars. Recent and upcoming webinars are listed below.

Contact Laura Remillard if you have an idea for a webinar or would like to present.

Upcoming Webinars

Future webinars will be uploaded here.

Previously Recorded Webinars

Using Courage to Capitalize Our Potential

August 14, 2019

Be brave!  Connect with this webinar to learn tips and techniques to make the most of our abilities to become better.  Learn how we can encourage ourselves, our colleagues, and our institutions to improve.  Tapping into research, our own experience, and the wisdom of everyone, we will be emboldened.  Benefit from a bundle of ideas, big and small.

Presented by Alisha Higley from Southern Oregon University and Julia Pomerenk from the University of Oregon

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Don't Learn The Hard Way: Four Leadership Lessons

Rescheduled for June 12, 2019

Leadership is hard work. Countless volumes have been written on leadership theory, leadership in action, organizational development and so on. However, there is simply no substitute for taking the wheel in your first leadership role: the experience is both clarifying and terrifying. This session is an opportunity to participate in a conversation about the four leadership lessons that don’t need to be learned the hard way…but usually are. Attendees will walk away with practical tools to apply each of the four lessons in their everyday work.

Presented by James Miller from the University of Washington, Bothell

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Advanced Allyship: Supporting Transgender Staff in Higher Education

December 13, 2018

This webinar continues the work of basic allyship courses and focuses specifically on transgender staff members. What is a gender transition? What's involved? How can a gender transition affect your staff member physically, emotionally and logistically? How does a gender transition affect staff differently than students and faculty? The course draws on personal experience as well as best practice for assisting transgender staff and supporting them throughout their transition.

Presented by Katherine Cable from Southern Oregon University

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Texting for Colleges: Getting Started and Being Successful

May 21, 2018

Most students want to receive relevant texts from your institution, but creating a successful texting campaign isn't as simple as hitting send. Discover the best opt-in strategies, learn about different texting platforms and technologies, and see what a campaign looks like in action. We'll focus on planning, strategy, and implementation in equal parts, and you'll walk away with clear next steps to get started on your own texting campaign. This webinar is especially designed for institutions that haven't started texting students, but if you're already texting, we'll talk about common mistakes and sound practices that can help improve your campaigns.

Presented by Jens Larson and Isaias Nunez from Eastern Washington University

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ABC, D-A-C-A. An Introduction to Visas and Immigration

February 1, 2018

The session will introduce basic concepts in immigration and visas statuses in the United States. Tailored for student services professionals, the session will de-mystify the immigration process and focus on common issues students who are immigrating may face. The presentation will provide some basic tools in identifying visa information and documentation. A segment of session will be devoted to DACA students, and their changing rights under the new administration.

Presented by John B. Lapuz, Acting Assistant Registrar, University of California, Irvine

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Innovation in Student Records: Expanding Learning Records Beyond the Traditional Transcript

May 18, 2017

In 2016-2017, AACRAO and NASPA joined together to explore how student records could expand to include learning where and when it happens.  The transcript, while critical within higher education, is not meeting the needs of employers and even students in reflecting the many ways, places and times that learning occurs during a college career.  Supported by a Lumina Foundation grant, the two organizations enlisted 12 highly varied institutions to accelerate the development of new models for “Comprehensive Student Records.”

Dr. Green will discuss the forces that are driving the innovation, present a few of the models from the project and some of the challenges and lessons learned during the project, as well as next steps for registrars and institutions interested in this work.  There will be time for virtual questions and answers during the one-hour webinar.

Presented by Tom Green, Ph.D., Associate Executive Director, Consulting and SEM, AACRAO

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Living LEAN in Student Affairs. An evaluation of the new student entry experience.

February 7, 2017

This webinar will focus on the efforts of Clark College to recreate the New Student Experience using Lean project management principles.

Presented by Mirranda Saari, Director of Enrollment Services/Registrar at Clark College

Watch Now || Presentation Slides